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Knowledgebase & Support

Find step‑by‑step guides, tutorials and answers to help you register domains, manage hosting and configure servers. Our curated knowledgebase empowers you to build and scale without confusion.

Domain & DNS

Learn how to register, transfer and secure your domains with intuitive tutorials.

Web Hosting

From cPanel basics to tuning performance and PHP versions, we’ve got you covered.

Server Administration

Guides on configuring VPS and dedicated servers, including snapshots and scaling.

Security & Backups

Protect your data with SSL, malware scanning, WAF rules and automated backups.

Search Our Knowledgebase

Find answers fast by browsing categories or using the search bar below.

  • How do I update my domain nameservers?

    In your client dashboard, go to Domain Management, click Manage DNS and replace the nameserver fields with the new values. Save your changes to apply them. Our step‑by‑step guide walks you through the process with screenshots.

  • How do I install an SSL certificate?

    All StarDomain hosting packages include free automatic SSL via Let’s Encrypt. To install a custom certificate, visit SSL Manager in your cPanel, upload your CRT, key and CA bundle, then assign the certificate to your domain.

  • What’s the difference between VPS & Dedicated Server?

    A VPS slices a physical server into multiple virtual machines, giving you dedicated CPU, RAM and disk resources at a lower cost. A dedicated server provides complete control of the underlying hardware for maximum performance. VPS offers flexibility; dedicated is ideal for mission‑critical workloads.

  • How can I migrate my site to StarDomain?

    Submit a migration request via our support ticket system. Provide your current host’s credentials and we’ll copy your files, databases and mailboxes with zero downtime. We’ll coordinate the DNS switch once you’ve confirmed everything looks good.

  • How do I set up email on cPanel?

    From your cPanel dashboard, open Email Accounts, create a new mailbox and use the auto‑config scripts for your device. You can also copy the IMAP and SMTP server details under Connect Devices to configure your mail client manually.

  • Where can I update my contact information?

    Log in to your StarDomain client area, click on Account Details and edit your name, email, phone or address. Click Save Changes to update your profile instantly across all services.

  • How do I enable two‑factor authentication?

    In the security settings of your client area, enable 2FA and scan the QR code using an authenticator app like Google Authenticator or Authy. Enter the generated code to confirm. 2FA adds an extra layer of security to your account.

  • How do I create a subdomain?

    In cPanel, open Domains > Subdomains, enter the subdomain prefix (e.g., blog), choose the domain, and specify the document root. The subdomain will be created instantly and ready for content.

  • How do I change my billing cycle?

    To switch between monthly and annual billing, log in to your client area and manage the specific service. Alternatively, open a billing ticket and we’ll adjust your invoice schedule for the next renewal.

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Domain & DNS
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Web Hosting & Email
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VPS & Servers
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Billing & Account
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Need more help? Contact our support team

Our engineers are available 24×7 via chat, email, and tickets to assist with any question about your domains, hosting or servers.

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