Question 1

What is a Dedicated VPS?

Accepted Answer

A Dedicated VPS is a virtual private server with 100% dedicated CPU cores, RAM, and NVMe SSD storage — no overselling, no noisy neighbors. We use enterprise KVM virtualization on AMD EPYC hardware so each VPS gets guaranteed, isolated resources just like a small dedicated server, but at a fraction of the cost.

Question 2

How much does VPS hosting cost in India?

Accepted Answer

Our Dedicated VPS in India starts at just ₹552/month for VPS Starter (1 vCPU, 2 GB RAM, 64 GB NVMe). Higher tiers go up to ₹6,631/month for VPS Enterprise. All plans include dedicated resources, full root access, KVM virtualization, NVMe SSD, and DDoS protection — with no hidden fees.

Question 3

Is this VPS managed or unmanaged?

Accepted Answer

By default our VPS is self-managed — you get full root access and control. This is ideal for developers and sysadmins. If you need our team to manage updates, security, panel installation, and monitoring, contact our sales team for white-glove onboarding and managed support — we offer this for businesses without an in-house technical team.

Question 4

What does "Dedicated" mean if it is a VPS?

Accepted Answer

Dedicated here refers to your resources being 100% reserved for you — not shared with other users on the same physical server. Many cheap VPS providers oversell CPU and RAM (calling it "burstable"), so performance varies. Our Dedicated VPS guarantees your full vCPU cores, RAM, and disk I/O at all times. It is a true dedicated resource VPS, not a bare-metal dedicated server (see /servers/dedicated for that).

Question 5

Do I get full root access?

Accepted Answer

Yes! Every VPS includes full root SSH access from day one. You can install any software, modify any configuration, run any application, and use Docker, Kubernetes, custom kernels — it is your server, your rules.

Question 6

Where are your VPS servers located?

Accepted Answer

Our VPS servers are located in our European datacenter (Germany) for excellent global connectivity, GDPR compliance, premium hardware, and tier-1 network. India connectivity is excellent with ~120ms latency to Mumbai. We chose this location for stability, hardware quality, and 24/7 datacenter operations.

Question 7

What virtualization do you use?

Accepted Answer

We use KVM (Kernel-based Virtual Machine) — enterprise-grade hardware virtualization with full kernel access. Unlike OpenVZ or container-based virtualization, KVM provides true resource isolation, runs any Linux kernel, supports Docker/Kubernetes/LXC natively, and gives each VPS the equivalent of a dedicated server experience.

Question 8

What operating systems can I install?

Accepted Answer

We support Ubuntu (20.04, 22.04, 24.04), Debian, CentOS, AlmaLinux, Rocky Linux, and Fedora out of the box. Higher-tier plans allow custom ISO uploads — bring any OS including Windows Server, FreeBSD, or specialized distributions.

Question 9

Can I run Docker and Kubernetes?

Accepted Answer

Absolutely! KVM virtualization provides full kernel access, so Docker, Kubernetes, LXC containers, and any containerization technology works natively. Many of our developer customers use our VPS for self-hosted Kubernetes clusters, container registries, and CI/CD runners.

Question 10

How fast is VPS deployment?

Accepted Answer

Your VPS is provisioned automatically in under 60 seconds. Select your OS and optional control panel, complete payment, and you receive root credentials via email immediately. No waiting, no support tickets, no manual setup.

Question 11

What control panel options are available?

Accepted Answer

You can choose: No panel (SSH-only, FREE — best for performance), CyberPanel (FREE, includes OpenLiteSpeed web server with one-click WordPress), Webuzo single-user (₹210/month — developer-focused with 400+ apps), or DirectAdmin 1-user/10-domains (₹600/month — lightweight industry panel). cPanel is not offered on VPS due to its high licensing cost which makes hosting uncompetitive.

Question 12

Why don't you offer cPanel on VPS?

Accepted Answer

cPanel licensing has become very expensive (₹1,500-2,000+ per month per VPS) which would force us to charge significantly more than necessary. We offer DirectAdmin (₹600/month) and CyberPanel (FREE) instead — both excellent panels at a fraction of the cost. If you specifically need cPanel, our shared cPanel hosting plans start at ₹125/month and may better fit your needs.

Question 13

Is DDoS protection included?

Accepted Answer

Yes, all VPS plans include DDoS protection at no extra cost. Higher-tier plans get more advanced protection with higher mitigation capacity. The protection is automatic — no configuration needed on your end.

Question 14

How are backups handled?

Accepted Answer

All plans include automated snapshots (weekly on Starter, daily on Basic+, hourly on Pro/Enterprise). You can also create manual snapshots anytime through the control panel. Snapshots are stored separately from your VPS for true disaster recovery.

Question 15

Can I upgrade my VPS plan later?

Accepted Answer

Yes, you can upgrade to a higher plan anytime from the client area. Upgrades typically require a brief restart (under 5 minutes) to apply the new resources. We prorate the difference and add the remaining time at the new tier.

Question 16

What payment methods do you accept?

Accepted Answer

We accept all major Indian payment methods: UPI (PhonePe, Google Pay, Paytm), credit cards (Visa, Mastercard, Amex), debit cards, net banking from all major Indian banks, and bank transfer. International customers can pay via PayPal or international cards. GST invoices are provided for all VPS purchases.

Question 17

Do you charge GST on VPS hosting?

Accepted Answer

Yes, 18% GST is applicable on VPS hosting as per Indian tax laws. The GST is shown clearly on your invoice. We are GST registered and provide proper GST invoices. Businesses can claim input tax credit on the GST paid for VPS hosting.

Question 18

What is the difference between VPS and shared hosting?

Accepted Answer

Shared hosting puts many customers on a single server sharing resources — cheap but performance can vary. A Dedicated VPS gives you guaranteed CPU, RAM, and storage with full root access, ability to install custom software, and run any application. Choose VPS if you need guaranteed performance, custom software, or developer flexibility.

Question 19

What is the difference between VPS and Dedicated Server?

Accepted Answer

A Dedicated VPS is a virtual server with dedicated resources via KVM — fast deployment, easy scaling, lower cost. A Dedicated Server is a full physical machine — maximum performance and customization, but higher cost and longer setup. For most use cases (websites, applications, development), VPS is the right balance of price and performance. See /servers/dedicated for our bare-metal options.

Question 20

Do you provide migration help?

Accepted Answer

Yes! We provide free migration from any VPS provider, dedicated server, or shared host. Our team handles the complete migration including files, databases, configurations, and DNS — typically within 24 hours with zero downtime. Submit a migration request after signup.

Question 21

What if something goes wrong with my VPS?

Accepted Answer

Our infrastructure team monitors all VPS hosts 24/7. If a hardware issue occurs, we automatically migrate your VPS to healthy hardware. For software/OS issues on your VPS itself (since it is self-managed), our support team can help via ticket — and customers needing fully-managed support can contact sales for our managed services tier.

Question 22

Do you offer reverse DNS (PTR) records?

Accepted Answer

Yes, you can set custom PTR records for your IP addresses through the client area. This is perfect for running mail servers (required for proper email deliverability) or any application that needs reverse DNS validation.

Question 23

Is there a money-back guarantee?

Accepted Answer

Yes! All VPS plans include a 30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days for a full refund — no questions asked. We want you to try our VPS risk-free.

Question 24

Can I get a Windows VPS?

Accepted Answer

Our standard VPS plans run Linux. Windows Server requires a Windows license (significantly more expensive due to Microsoft licensing). Contact our sales team for Windows VPS pricing and availability — we can provision Windows VPS for business customers on request.

Question 25

Why choose Domain India for VPS hosting?

Accepted Answer

We have been in the Indian hosting business since 2007 — 19 years of experience serving Indian customers. Our VPS runs on enterprise AMD EPYC hardware with NVMe SSD and KVM virtualization. We offer transparent pricing (no hidden fees), 24/7 Indian customer support, free migration, GST invoices, multiple Indian payment options including UPI, and a 30-day money-back guarantee. As a NIXI accredited domain registrar, we also handle your domain and hosting from one trusted Indian provider.

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