An alias (forwarder) is an extra address, such as [email protected], that delivers to a mailbox you already have. A catch-all receives mail sent to any address at your domain that does not exist.
Business Email: add or remove aliases and set forwarding yourself in your Business Email service. A catch-all is not available on Business Email. DirectAdmin hosting: create aliases under E-Mail Manager › Forwarders, and set a catch-all under E-Mail Manager › Catch-All E-mail.
1. Aliases on DirectAdmin hosting
- Log in to DirectAdminand open E-Mail Manager › Forwarders.
- Create a new forwarder.Enter the alias name (for example
sales) and the address to deliver to. - Save.Mail to the alias now arrives in the destination mailbox.
To reply as the alias, add it as an extra sending identity in your mail app or webmail.
2. Catch-all on DirectAdmin hosting
- Open E-Mail Manager › Catch-All E-mail.
- Choose what happensto mail for addresses that don't exist: deliver it to a mailbox, or reject it.
- Save.
Spammers guess addresses. A catch-all accepts every guess, so it often fills with spam. Use it only for a short time, for example while you move from old addresses, and prefer named aliases.
3. Business Email
In your Business Email service in the client area, you can manage these yourself:
- Aliases: add or remove extra addresses on a mailbox, for example
sales@delivering topriya@. Aliases are free. Only mailboxes are priced. - Forwarding: forward a mailbox's mail to another address. Forwarding to an address outside your domain may need approval from support first.
- Mailboxes: add or delete mailboxes, and reset passwords.
A catch-all is not available on Business Email. Create an alias for each address you want to receive mail on.
4. If an alias does not receive mail
- Check the forwarder exists and the destination address is spelled correctly.
- Look in the destination mailbox's spam or Junk folder.
- Check your domain's MX records point to the right mail service. See Setting Up MX Records for Email.
Does an alias cost extra?
No. On Business Email you pay per mailbox, and aliases are free. On DirectAdmin hosting, forwarders are part of your plan.
Can I set up a catch-all on Business Email?
No, a catch-all is not available on Business Email. Add an alias for each address you need.
Should I use a catch-all?
Usually not for long, because it collects a lot of spam. Named aliases for the addresses you really use are better.