StarDomain
Email Client Setup (Outlook, Mobile)

How to Set Up Email on Windows Mail App

Published · Updated 2 min read
Knowledge base article
Contents (5 sections)

Configure your StarDomain Technologies email in the built-in Windows Mail app (available on Windows 10 and 11).

Step-by-Step Setup

  1. Open the Mail app from the Start menu.
  2. Click Settings (gear icon) > Manage Accounts > Add Account.
  3. Select Other Account (POP, IMAP).
  4. Enter:
    • Email address: your full email ([email protected])
    • Username: your full email address
    • Password: your email password
  5. Click Sign In.

If automatic configuration works, you are done. If not:

  1. Select Advanced Setup > Internet email.
  2. Enter:
    • Account name: a label (e.g., "Work Email")
    • Your name: display name for sent emails
    • Incoming mail server: mail.yourdomain.com
    • Account type: IMAP4
    • Outgoing mail server: mail.yourdomain.com
    • Username: full email address
    • Password: your email password
  3. Check all security options (SSL required for incoming and outgoing).
  4. Click Sign In.

[screenshot: Windows Mail advanced setup screen]

Troubleshooting

Cannot Sign In

  • Use full email address as username.
  • Verify password is correct.
  • Try manual setup with explicit server settings.

Email Not Syncing

  • Go to Settings > Manage Accounts > click your account.
  • Click Change mailbox sync settings.
  • Set sync frequency and ensure email sync is ON.

Need help? Contact our support team at https://stardomain.com/support/client/support.

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How to Set Up Email on Windows Mail App