Upgrading moves your service to a bigger plan in the same product family, for example Container Starter to Container Growth. Your files and settings stay where they are.
For DirectAdmin hosting and Container Hosting, open the service in the client area and choose a bigger plan. You pay the prorated difference for the rest of the current billing period. For anything else, or to move between product types, open a ticket.
1. When to upgrade
- Your site is slow, or the Usage tab (Container Hosting) or DirectAdmin's resource usage shows you at the limit.
- You need more domains, databases or storage than your plan allows.
- Your traffic is growing.
First check whether caching, image compression or removing unused plugins solves it. See WordPress Performance.
2. Upgrade
- Open your servicein the client area.
- Choose the upgrade optionand pick a bigger plan. Only plans in the same family are offered.
- Review the price.You pay only the difference for the days left in your current billing period.
- Pay the upgrade invoice.The new plan applies once the payment is received.
If you already have an unpaid upgrade invoice, pay or cancel it before starting another.
3. How the prorated charge works
You are credited for the unused part of your current plan and charged for the same number of days on the new plan. You pay the difference. From your next renewal, you pay the full price of the new plan.
Example: on a monthly plan with 15 days left, moving from a ₹100 plan to a ₹150 plan costs about ₹25 now (half of the ₹50 difference). From the next renewal, you pay ₹150 a month.
4. Other products
- Business Email: add mailboxes yourself in your Business Email service. You pay ₹60 a month for each mailbox.
- VPS and App Platform: open a ticket to ask for a larger plan. Support will tell you the options and the cost.
- Changing product type (for example DirectAdmin hosting to Container Hosting): this is a move, not an upgrade. Order the new service, copy your site, then cancel the old one. See Shared Hosting, Container Hosting or VPS.
Will my site go down during an upgrade?
No. Your files, databases and settings stay in place, and the new limits apply once the upgrade invoice is paid.
Can I move from DirectAdmin hosting to Container Hosting by upgrading?
No. They are different products. Order Container Hosting, move your site, then cancel the DirectAdmin plan.