An SFTP or FTP program such as FileZilla is the easiest way to upload a whole website or large files.
Container Hosting: use SFTP with the host, port and username shown on your container's Overview tab. The port is specific to your container, not 22. DirectAdmin hosting: use FTP (with TLS) or SFTP with your DirectAdmin login or an FTP account. Your website files go in public_html.
1. Container Hosting (SFTP)
- Find your details.Open your container in the client area. The Overview tab shows the host, port and username, and a ready-made
sftpcommand. - Open FileZilla.Go to File › Site Manager › New site.
- Enter the details.Protocol SFTP, the host and port shown, logon type Normal, then your username and password.
- Connect and uploadinto
public_html.
Lost the password? Use Reset SFTP password on the Overview tab. The new password is shown once, and the old one stops working at once. See Managing Files and Using SFTP.
2. DirectAdmin hosting
| Setting | Value |
|---|---|
| Host | your domain or the server name shown in the client area |
| Protocol | FTP with explicit TLS (port 21), or SFTP if SSH has been enabled for you |
| Username | your DirectAdmin username or an FTP account |
| Password | that account's password |
To create an extra FTP account, for example for a developer, use FTP Management in DirectAdmin. See Uploading Files via FTP in DirectAdmin.
3. Uploading
- Left panel: your computer. Right panel: your hosting.
- Open
public_htmlon the right, then drag your files across. - Upload large sites in batches, or upload one
.zipand extract it with the file manager.
4. Troubleshooting
- Connection refused or timed out: check the host and port. On Container Hosting, use the port from the Overview tab, not 21 or 22.
- Login incorrect: check the username and password. On Container Hosting, reset the SFTP password if needed.
- Site shows 403 after upload: files should be
644and folders755.
Does Container Hosting support plain FTP?
No. It uses SFTP, which is encrypted. Use the port shown on your container's Overview tab.
Where do my website files go?
In public_html.