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  • How do I register a domain?

    Registering a domain with StarDomain is quick and easy. Simply use our domain search on the Domains page to check availability, add your chosen name to the cart, and complete checkout.

    We provide transparent pricing with no hidden renewal fees and support all major TLDs including .com, .net, .org, and country domains.

  • How can I transfer my domain to StarDomain?

    To transfer a domain, unlock it at your current registrar and obtain the transfer (EPP) code. Then, start a transfer order on our Domains page and enter the EPP code during checkout.

    Transfers usually complete within 5–7 days. Our support team can guide you through the process to ensure minimal downtime.

  • How do I migrate my website and email?

    We offer free assisted migrations for eligible hosting accounts. Submit a request via our Support page and our engineers will coordinate a zero‑downtime migration of your website, databases, and email.

    You can also follow the step‑by‑step guides in our knowledge base if you prefer to handle the transfer yourself.

  • Which payment methods do you accept?

    We accept major credit and debit cards, PayPal, and bank transfers for select regions. All transactions are processed securely with SSL encryption.

    If you need assistance with billing, please contact our billing department via a support ticket.

  • Is my data secure with StarDomain?

    We prioritize security at every layer: our servers include DDoS protection, firewalls, and malware scanning. We also support DNSSEC for domain security and enforce two‑factor authentication on client accounts.

    Regular backups and redundant infrastructure protect your data from loss. You retain full control over your data at all times.

  • Where can I contact support?

    You can reach us 24×7 via live chat, email, or by opening a support ticket through your client portal. We do not currently offer phone support to ensure all communications are documented and tracked.

    Visit our Contact page for direct access to all support channels.

  • Do you offer SSL and DNSSEC?

    Yes. All hosting plans include free SSL certificates that renew automatically. Our domain services support DNSSEC where available, protecting your domain records from tampering.

    You can enable DNSSEC from your client portal or contact us for assistance.

  • Can I upgrade my hosting plan later?

    Absolutely. Our services are designed to scale with your needs. Upgrades (or downgrades) can be requested at any time via your client portal.

    Our support team will migrate your data seamlessly and ensure there is no downtime during the transition.

  • How do I access the knowledge base?

    Visit the Knowledgebase page to explore categorized articles and tutorials. Use the search bar to quickly find topics or browse popular subjects.

    Our documentation covers everything from domain management to server configuration and security best practices.

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